During Excon in 2011, our Managing Director Mr. Ranjit More announced the retail expansion plans. Since then UNIVERSAL has launched its exclusive showrooms in many cities in addition to the existing showroms in Patna, Surat, Nagpur, Siliguri and Coimbatore.
A UNIVERSAL exclusive store hosts the entire UNIVERSAL product portfolio and gives offer sales, after sales service and spares.
The prime motive behind this is to penetrate pan India and to be where the customer is. Mr. Ranjit More shared his views by saying that, “The showrooms will help us to satisfy the growing needs of our customers. The customer will be able to see all the products under one roof and get a first hand experience which is the need of the hour. Aftersales service and spares will also go a long way in satisfying our customer needs”
So with this approach UNIVERSAL has newly opened showrooms in Goa, Ahmednagar, Patna, Raipur and very recently in Hyderabad.